Madrid (MAD) Spain Delay, Cancellation and Flight Compensation Rights

Understanding your rights regarding flight delays and cancellations is crucial for travelers flying into or out of Madrid, Spain. Whether you are a resident or a tourist, knowing what to expect can help alleviate stress during unexpected travel disruptions.

In Spain, the EU Regulation 261/2004 governs the compensation rights of passengers. This regulation applies to all flights departing from an EU airport and flights arriving in the EU on an EU carrier. If your flight from Madrid is delayed for over three hours, you may be entitled to compensation ranging from €250 to €600, depending on the flight distance.

Flight cancellations can also lead to compensation eligibility. If your flight is canceled, airlines must inform you at least two weeks in advance to avoid penalties. If they notify you less than two weeks prior, and you do not have a suitable alternative, you could claim compensation.

Additionally, if your flight is significantly delayed or canceled, airlines are required to provide assistance. This includes meals, accommodation, and communication options, depending on the length of the delay and the circumstances surrounding it.

While claiming compensation can sometimes be a complex process, it is important to keep all relevant documentation, including boarding passes and receipts. You can either claim directly through the airline or consult with specialized claim companies that can guide you through the process.

In summary, familiarizing yourself with your rights regarding flight delays and cancellations in Madrid can save you time and frustration. Always know your options and don’t hesitate to assert your rights as a passenger.