What Are Your Passenger Rights?

Cancelled Flights

Cancelled Flights

If your flight is cancelled shortly before the scheduled time, the airline is obliged to provide you with an alternative flight, a refund, and in some cases, compensation of up to €600. Additionally, food and drink, accommodation, and transport services must be provided during the waiting period.

Delayed Flights

Delayed Flights

If your flight arrives at the destination with a delay of 3 hours or more, you may be entitled to compensation ranging from €250 to €600 under EU regulations. Your basic needs must also be met during the waiting time.

Missed Connections

Missed Connections

If you miss your connecting flight due to the airline’s fault and arrive at your final destination at least 3 hours late, you may be entitled to compensation. The airline must also provide a new flight, meals, accommodation, and transportation assistance.

Denied Boarding

Denied Boarding

If the airline denies you boarding due to overbooking, you are entitled to an alternative flight, a refund, and compensation between €250 and €600. Additionally, your basic needs must be met during the waiting period.

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