Denied Boarding

UcusIptal.com defends your legal rights when you are denied boarding despite having a valid ticket. Airlines have important obligations towards passengers in such cases.

Legal Basis

According to EU Regulation 261/2004 and SHGM regulations, if you are denied boarding due to overbooking or operational reasons:

  • Immediate compensation between €250-600
  • Free alternative flight or refund
  • Accommodation/meal during waiting time
Important Notes
  • No compensation if you voluntarily give up your seat
  • You must comply with check-in and boarding times
  • Visa/passport issues are not covered

Compensation Calculation

Flight Distance Compensation Amount Alternative Flight Waiting Time
Up to 1500 km €250 Within 2 hours
Between 1500-3500 km €400 Within 3 hours
Over 3500 km €600 Within 4 hours
Important Documentation

Please make sure to keep the following for your claim:

  1. Your boarding pass
  2. Written confirmation from the airline about being denied boarding
  3. Ticket and reservation number
  4. Any emails or correspondence
What to Do If Denied Boarding?
  1. Immediately request a written document from airline staff
  2. Photograph or keep originals of all documents
  3. Note down your flight details and the situation
  4. Contact our expert team as soon as possible

Check Your Compensation Eligibility

Our expert team provides free assessments to let you know if you are eligible

GET FREE CONSULTATION

Note: Airlines often try to bypass this issue by calling it "voluntary seat changes." Our expert team legally proves your involuntary denied boarding case and ensures you receive your compensation.