Kolkata (CCU) India Delay, Cancellation and Flight Compensation Rights

Kolkata, known as the cultural capital of India, is served by Netaji Subhas Chandra Bose International Airport (CCU). Understanding your rights regarding flight delays, cancellations, and compensation is essential for travelers. Many passengers may not be aware of the entitlements they have under Indian aviation laws and international regulations.

In the event of a delay, airlines are obligated to inform passengers about the cause and expected duration of the delay. If a flight is delayed for more than two hours, the airline must provide refreshments and, if necessary, accommodation for overnight delays. Knowing these rights can help you navigate unexpected situations with greater ease.

Flight cancellations can be even more frustrating. When a flight is canceled, passengers have the right to either a full refund or a rebooking on the next available flight. It's crucial to act promptly and communicate with the airline to ensure your rights are upheld. Compensation may also be applicable, depending on the timing of the cancellation and the airline’s policies.

In Kolkata, as in other major cities, travelers are encouraged to familiarize themselves with the specific airline policies as well as the regulations set forth by the Directorate General of Civil Aviation (DGCA). This knowledge empowers passengers and helps them to claim their rights effectively.

It is advisable to keep all travel documents, including boarding passes and receipts, as these may be necessary when filing for compensation or refunds. When you know your rights, you can travel with confidence, knowing that you are protected in case of disruptions.