Colombo (CMB) Sri Lanka Delay, Cancellation and Flight Compensation Rights

Traveling through Colombo's Bandaranaike International Airport (CMB) can be a wonderful experience, but travelers must be aware of their rights concerning delays, cancellations, and flight compensation. Understanding these rights is crucial for a stress-free journey.

In the event of a flight delay, passengers are entitled to information regarding the status of their flight. Airlines are required to keep you informed about the reasons for the delay and the estimated departure time. Depending on the length of the delay, you may also be eligible for compensation or assistance.

Flight cancellations are another common issue travelers face. If your flight is canceled, airlines must offer you either a full refund or an alternative flight to your destination. The choice between these options should be made clear to you at the time of the cancellation.

Compensation for delays or cancellations is governed by specific regulations. In many cases, if the airline is responsible for the disruption, you may be entitled to financial compensation. This can vary based on the distance of your flight and the length of the delay.

It's important to keep all documentation related to your travel, such as boarding passes and receipts, as these may be necessary when claiming compensation. Familiarizing yourself with the airline's policies can also help you navigate any issues that arise during your journey.

In summary, knowing your rights as a passenger at Colombo (CMB) can empower you to take the necessary actions in case of flight delays or cancellations, ensuring you receive the compensation you deserve.