Bogota (BOG) Colombia Delay, Cancellation and Flight Compensation Rights

Traveling to or from Bogotá, Colombia, can sometimes lead to unexpected delays or cancellations. Understanding your rights in these situations is crucial for ensuring a smooth travel experience. Passengers are entitled to specific compensations and assistance depending on the circumstances surrounding their flight disruption.

In the case of flight delays, airlines operating from El Dorado International Airport must inform passengers about the situation and provide necessary assistance. If your flight is delayed for over two hours, you may be entitled to meals, refreshments, and communication services. For longer delays, the airline may need to offer accommodation.

Cancellation of flights is another scenario where passenger rights come into play. If your flight is canceled, airlines are obligated to offer you a full refund or an alternative flight to your destination. It's important to check the specific airline policies, as these can vary significantly.

Moreover, under Colombian law, you may be eligible for additional compensation if the airline fails to notify you in advance. This can include financial compensation based on the distance of your flight and the duration of the delay. Knowing your rights can empower you to seek the compensation you deserve.

Lastly, if you encounter issues with your flight in Bogotá, it is advisable to gather all relevant documentation, including boarding passes and receipts, to support your claims. Being informed about your rights can make a significant difference in your travel experience in Colombia.