Vistara (UK) Flight Delay & Cancellation Compensation

When traveling with Vistara (UK), passengers may encounter flight delays or cancellations. Understanding your rights in these situations is crucial for ensuring you receive the compensation you deserve. Vistara, like all airlines operating in the UK, is obligated to comply with regulations that protect passenger rights in the event of flight disruptions.

If your flight is delayed for more than three hours, you may be eligible for compensation under EU Regulation 261/2004. This regulation applies to all flights departing from or arriving in the UK, allowing passengers to claim compensation ranging from €250 to €600 depending on the distance of the flight and the length of the delay.

In cases of cancellation, Vistara must inform passengers at least 14 days before the scheduled departure to avoid compensation claims. However, if the cancellation is announced later, eligible passengers can claim compensation similar to that of a delayed flight. It is essential to keep all travel documents and receipts, as these will support your claim.

Additionally, if the airline offers you an alternative flight that arrives at your destination significantly later than your original flight, you may still qualify for compensation. Passengers should also be aware that extraordinary circumstances, such as severe weather or air traffic control strikes, can exempt airlines from paying compensation.

To effectively file a claim, contact Vistara's customer service with your flight details and explain your situation clearly. Keep records of all communications, as this will assist in expediting your claim. With proper knowledge of your rights, you can navigate flight delays and cancellations with confidence and ensure you receive the compensation you are entitled to.