Pegasus Airlines (PC) Flight Delay & Cancellation Compensation

Pegasus Airlines (PC) is a prominent low-cost airline based in Turkey, offering a range of domestic and international flights. While the airline strives to maintain a reliable schedule, flight delays and cancellations can occur due to various factors such as weather conditions, technical issues, or operational challenges. Understanding your rights as a passenger is essential when faced with these situations.

In the event of a flight delay or cancellation, passengers may be entitled to compensation under the EU Regulation 261/2004, which applies to flights departing from or arriving in the European Union. This regulation ensures that travelers receive appropriate assistance and compensation if their journey is disrupted.

Compensation eligibility depends on several factors, including the length of the delay, the distance of the flight, and the reasons for the cancellation. For delays of more than three hours, passengers may be entitled to compensation ranging from €250 to €600, depending on the flight distance. Cancellations, on the other hand, typically offer similar compensation, provided that the airline did not inform passengers of the cancellation at least 14 days in advance.

In addition to financial compensation, passengers may also receive assistance such as meals, refreshments, and accommodation if necessary. Pegasus Airlines is obligated to provide support and ensure that their customers are taken care of during these disruptions. It is advisable for passengers to keep all relevant documentation, such as boarding passes and receipts, to facilitate the compensation process.

To claim compensation, passengers should contact Pegasus Airlines directly through their customer service channels. Providing detailed information about the flight and the disruption will help expedite the process. It is important to act promptly, as claims may need to be filed within a specific time frame.