Aurigny (GR) Flight Delay & Cancellation Compensation

Aurigny is a well-known airline operating in the Channel Islands, providing essential connections between the islands and the UK mainland. However, like all airlines, Aurigny can experience flight delays and cancellations. Understanding your rights as a passenger is crucial when such situations occur.

In the event of a delay or cancellation, passengers may be entitled to compensation under EU Regulation 261/2004. This regulation applies to flights departing from an EU airport or arriving at an EU airport with an EU carrier. Aurigny, being an EU airline, is subject to these rules, meaning passengers can seek compensation if their flight is significantly delayed or canceled.

The amount of compensation depends on the distance of the flight and the duration of the delay. For flights under 1,500 km, compensation can reach up to €250. For longer flights within the EU, the compensation can be up to €400. It's important to note that if the airline can prove that the cancellation was due to extraordinary circumstances, such as severe weather or political unrest, they may not be required to pay compensation.

To claim compensation, passengers should gather all relevant information, including flight details, boarding passes, and any communication from the airline regarding the delay or cancellation. Submitting a claim can often be done directly through Aurigny's customer service or through third-party services that specialize in flight compensation.

Staying informed about your rights and being proactive in pursuing compensation can make a significant difference in your travel experience with Aurigny. Remember, awareness of regulations can empower you to seek the compensation you deserve.