Air India (AI) Flight Delay & Cancellation Compensation

Air India, one of the leading airlines in India, has established a comprehensive policy regarding flight delays and cancellations. Understanding your rights as a passenger is crucial when faced with such inconveniences. If your flight has been delayed or canceled, you may be eligible for compensation under certain circumstances.

In accordance with the Directorate General of Civil Aviation (DGCA) regulations, Air India is obligated to inform passengers of their rights in case of flight disruptions. Compensation criteria can vary based on the duration of the delay and the distance of the flight. For instance, if your flight is delayed by more than three hours, you may be entitled to a monetary compensation, depending on specific conditions.

When experiencing a cancellation, it’s essential to check if the airline has provided a valid reason for the disruption. If the cancellation is within the airline's control, such as operational issues, passengers are often eligible for compensation. In contrast, cancellations due to extraordinary circumstances, like severe weather or political unrest, may not qualify for compensation.

Passengers should also be aware of the steps to claim compensation. It typically involves submitting a formal complaint to Air India along with necessary documentation, such as your ticket and boarding pass. Keeping records of any communications with the airline can support your claim.

In summary, knowing your rights regarding flight delays and cancellations with Air India can help you navigate through the challenges of travel disruptions. Always stay informed and proactive in seeking the compensation you deserve.