Aigle Azur (ZI) Flight Delay & Cancellation Compensation

Aigle Azur, a French airline known for its extensive travel routes, occasionally experiences flight delays and cancellations. Passengers flying with Aigle Azur may find themselves facing unexpected disruptions. Understanding your rights in these situations is crucial for ensuring you receive the compensation you deserve.

Under EU regulation EC 261/2004, passengers are entitled to compensation for flight delays and cancellations, provided certain conditions are met. If your Aigle Azur flight was delayed by more than three hours or canceled, you may be eligible for financial compensation, which can range from €250 to €600, depending on the distance of the flight.

To qualify for compensation, the delay or cancellation must not be due to extraordinary circumstances, such as severe weather or security risks. If the disruption was within Aigle Azur's control, it is the airline's responsibility to inform passengers about their rights and the necessary steps to claim compensation.

To pursue a compensation claim, gather all relevant information such as your flight number, booking reference, and any communication from Aigle Azur regarding the delay or cancellation. Submit your claim through the airline’s official website or customer service channels.

In cases where Aigle Azur does not respond or denies your claim unjustly, passengers have the option to escalate their case to the relevant national enforcement body or seek legal assistance. Understanding these rights can empower travelers and ensure fair treatment.